Not in love with your purchase? No problem! Simply return your unwanted item(s) back to us within 15 days of your purchase date to receive merchandise credit. No refunds will be issued, only store credit will be issued after receiving your return. Store credit never expires. Please make sure your item(s) meet the following criteria:
-We must receive your return within 15 days of your order date to be eligible for store credit.
-Returns must be scent free, unworn, unwashed, with all tags attached. Please include your package slip with the return.
-Non-returnable items are all accessories, jewelry, and sale items.
-If items are sent back past the return policy period, the customer is responsible for return postage.
Please send returns to: Serendipity Rose Boutique
7660 Kingston Pike #1550
Knoxville, Tennessee 37919
West Town Mall at Elite Suites Salon Studios
Please see tags for washing instructions on how to properly care for your new items. If label states "Hand Wash Only", please do not wash in any type of machine.